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FAQs2018-05-31T21:06:02+00:00

Frequently Asked Questions

Can someone help me with my Family Action Plan?2018-05-31T20:44:10+00:00

We at The Decision Tree of Aging have professionals available to walk with you and your family through the process of creating a family action plan. Please connect with us to get started.

 

How can I get help from a DTOA professional?2018-05-31T20:43:26+00:00

We are here to help answer questions and walk through the challenges of aging. Please call us at 1.888.749.1205 or fill out our online contact form so we can connect and schedule a time to talk.

 

Help! I need someone to talk to now!2018-05-31T20:44:44+00:00

It is our desire to be available to answer your questions now! Please call us at 1.888.749.1205 and we will do our best to meet your immediate needs. This option is for moments of crisis. If you are subscriber, this service is FREE. Otherwise, this is a fee-based service.

 

I need professional resources in my community. Can you help me?2018-05-31T20:45:16+00:00

We are currently building our professional resources in the greater Portland, Oregon area, as well as the greater Denver, Colorado and Northern Colorado area.  We are networking in key areas of the country in the near future. Please contact us, and let us know your need, and we will work with you to find available resources.

 

How much do your services cost?2018-05-31T20:45:53+00:00

The Decision Tree of Aging has services which vary in cost depending on whether you are a DTOA subscriber or not. Please call our customer service line to hear more information about our services, and how we can best help you in your unique situation.

 

What are the benefits of becoming a subscriber?2018-05-31T20:46:41+00:00

A Decision Tree of Aging subscription provides:

  • access to our secure portal to store all your end of life and legal documents.
  • access to information on our website available only to our subscribers.
  • Professional services for a discount of 20%.
  • Free emergency phone service.*
  • Free 30-minute initial consultation with family to build a family action plan.
How much does a subscription cost?2018-06-12T21:16:33+00:00

A subscription costs $24.99/month with a one-year commitment. You receive one month FREE if you pay annually.

 

How do I subscribe to your services?2018-05-31T20:56:27+00:00

If you are ready to sign up, simply click on the Subscriber Button in the upper menu.

 

How do I access The Decision Tree of Aging secure portal?2018-05-31T20:56:56+00:00

A Customer Service Representative will assist you in setting your secure portal. Once created, you can access by the website or from a phone app.

 

How do I become one of your Preferred Providers?2018-05-31T20:57:30+00:00

We at The Decision Tree of Aging are always looking for quality professionals serving seniors to confidently refer our clients. If your company is passionate about helping others and would be a good resource for our company, please contact us so we can talk.

 

How do I join your team and become a Decision Tree of Aging Professional?2018-05-31T20:58:01+00:00

We at The Decision Tree of Aging are always looking for quality people to join us in our work of helping families age peacefully and gracefully. If you are passionate about helping others and think you would be a good fit for our company, please contact us so we can talk.